Labor and shipping updates related to COVID-19 Impact HERE.

Holiday Shipping Information

February 14, 2020 2 Comments

Holiday Shipping Expectations and Delays

Shipping is a huge blessing, but it can be a tad confusing! There are a lot of variables to consider when trying to figure out when your package will arrive. If you are wondering what to look at going forward, consider these tip and remember to plan ahead this holiday season.

The first and most helpful thing you can do is add info@liberatedspecialtyfoods.com to your email contacts so that the notifications do not go to your junk/spam folder.
Continually track your package through the provided tracking number.
Be aware of our processing and shipping calendar (see below)
Be aware of the shipping carriers holiday calendar (see below)

USPS and UPS Holiday Calendars

On these days, USPS & UPS will not be available for the pickup, drop off or delivery services.

USPS	UPS
New Year’s Day - January 1, 2020 Presidents Day - February 17, 2020 Memorial Day - May 25, 2020 Independence Day - July 4, 2020 Labor Day - September 7, 2020 Thanksgiving Day - November 26, 2020 Christmas Day - December 25, 2020	New Year’s Day - January 1, 2020 Easter - April 12, 2020 Mothers Day - May 10, 2020 Memorial Day - May 25, 2020 Independence Day - July 4, 2020 Labor Day - September 7, 2020 Thanksgiving Day - November 26, 2020 Christmas Eve - December 24, 2020 Christmas Day - December 25, 2020 New Years Eve - December 31, 2019 New Years Day - January 1, 2021

Find more USPS info here.

Find more UPS info here.

*Liberated Specialty Foods is not responsible for lost, stolen, or delayed packages once they have left our facility

It is our policy to not refund a package that has been lost, stolen, or delayed after it has left our facility because it is no longer in our power to protect or control. The package is then the customers responsibility to keep track of, and in the event that something has happened to it in transit, they must contact the shipping carrier. At this point in the process, we do not have ownership or control over the package.

**Beware of an increase in porch pirates during the holiday season!

Thanksgiving Shipping Information and Deadlines

We will not be shipping any perishable orders received after 10am CST Tuesday, Nov 17th. If items to needed for Thanksgiving, orders will need to be placed no later than 10am CST, Nov. 17, 2020.

We will resume shipping on Nov. 30, 2020.

Christmas Shipping Information and Deadline:

December 15, 2020 will be the last day to ship standard orders received no later than 10am CST to arrive in time by Christmas Eve.

December 21, 2020 will be the LAST DAY to ship UPS Next Day & 2-Day Air orders received no later than 10am CST to arrive in time by Christmas Eve. An upgraded label must be purchased at check out to guarantee delivery.

We will be closed the week of Christmas and will therefore not be processing or shipping any perishable packages for 3 day transit orders placed after 10am CST Monday Dec. 21 - Monday Jan 4, 2021. For 2 day transit orders, we will not be processing or shipping any perishable packages after 10 am CST Monday Dec. 21 - Dec. 28.

We will resume regular shipping for all orders Monday Jan 4, 2021.

New Years Shipping Information and Deadlines

We will not be processing or shipping any perishable packages from Thursday Dec. 31, 2020 - Friday Jan. 1, 2021.

Shipping will resume on Jan. 4, 202. (UPS does not move/deliver any packages on Sunday which would add an extra day to the transit time, so we hold all UPS orders that would go out Thursday-Saturday. We aim to limit transit time as much as possible so that customers have more time to enjoy their food!)

*All information is subject to change.

2 Responses

JoAnn Smith

April 07, 2020

I have followed all of these rules and even contacted ups myself but have lost 2packages. Do you have any other ideas. Thank you

Matt Crawley

May 19, 2020

You have a wonderful product! I would like to sell your product line to large retailers. Call me to discuss. 843-325-9524.
Thanks, Matt

www.MatthewJCrawley.com

Matt Crawley
Co-Founder
2131 Chatelain Way
Charleston, SC. 29464 USA
Phone: 843-325-9524
Matt@matthewjcrawley.com
www.MatthewJCrawley.com

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First, Liberated Specialty Foods wants to thank our loyal customers for continuing to support what we do here. You are the heart of our company and we exist solely to support YOU! We know you have options and we appreciate your continued support, from the bottom of our hearts, "thank you"!