Holiday Shipping Information

February 14, 2020 2 Comments

Holiday Shipping Information

Holiday Shipping Expectations and Delays

Shipping is a huge blessing, but it can be a tad confusing! There are a lot of variables to consider when trying to figure out when your package will arrive. If you are wondering what to look at going forward, consider these tips.

  1. The first and most helpful thing you can do is add info@liberatedspecialtyfoods.com to your email contacts so that the notifications do not go to your junk/spam folder.
  2. Continually track your package through the provided tracking number.
  3. Be aware of our processing and shipping calendar (see below)
  4. Be aware of the shipping carriers holiday calendar (see below)

USPS and UPS Holiday Calendars

On these days, USPS & UPS will not be available for the pickup, drop off or delivery services.

USPS  UPS
  • New Year’s Day - January 1, 2020
  • Presidents Day - February 17, 2020
  • Memorial Day - May 25, 2020
  • Independence Day - July 4, 2020
  • Labor Day - September 7, 2020
  • Thanksgiving Day - November 26, 2020
  • Christmas Day - December 25, 2020
  • New Year’s Day - January 1, 2020
  • Easter - April 12, 2020
  • Mothers Day - May 10, 2020
  • Memorial Day - May 25, 2020
  • Independence Day - July 4, 2020
  • Labor Day - September 7, 2020
  • Thanksgiving Day - November 26, 2020
  • Christmas Eve - December 24, 2020
  • Christmas Day - December 25, 2020
  • New Years Eve - December 31, 2019
  • New Years Day - January 1, 2021

Find more USPS info here.

Find more UPS info here.

*Liberated Specialty Foods is not responsible for lost, stolen, or delayed packages once they have left our facility

It is our policy to not refund a package that has been lost, stolen, or delayed after it has left our facility because it is no longer in our power to protect or control. The package is then the customers responsibility to keep track of, and in the event that something has happened to it in transit, they must contact the shipping carrier. At this point in the process, we do not have ownership or control over the package.
 
**Beware of an increase in porch pirates during the holiday season!
 

Thanksgiving Shipping Information and Deadlines

We will not be processing or shipping any perishable packages from Tuesday through Sunday of Thanksgiving week. (Nov. 24 - Nov. 29, 2020)

We will resume shipping on Nov. 30, 2020.

Christmas Shipping Information and Deadlines

We will be closed the week of Christmas and will therefore not be processing or shipping any perishable packages for orders placed after 10am CST Saturday Dec. 19 - Sunday Dec. 27, 2020.

We will resume shipping from Monday Dec. 28 - Wednesday Dec. 30, 2020.

New Years Shipping Information and Deadlines

We will not be processing or shipping any perishable packages from Thursday Dec. 31, 2020 -  Friday Jan. 1, 2021.

Shipping will resume on Jan. 2, 2021 for USPS and Jan. 4, 2021 for UPS (UPS does not move/deliver any packages on Sunday which would add an extra day to the transit time, so we hold all UPS orders that would go out Thursday-Saturday. We aim to limit transit time as much as possible so that customers have more time to enjoy their food!)

*All information is subject to change.




2 Responses

JoAnn Smith
JoAnn Smith

April 07, 2020

I have followed all of these rules and even contacted ups myself but have lost 2packages. Do you have any other ideas. Thank you

Matt Crawley
Matt Crawley

May 19, 2020

You have a wonderful product! I would like to sell your product line to large retailers. Call me to discuss. 843-325-9524.
Thanks, Matt

www.MatthewJCrawley.com

Matt Crawley
Co-Founder
2131 Chatelain Way
Charleston, SC. 29464 USA
Phone: 843-325-9524
Matt@matthewjcrawley.com
www.MatthewJCrawley.com

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